Allo Support – Off-Grid Messaging Documentation
Find step-by-step guides for the Allo mobile app, client devices, repeaters, web dashboard, admin setup, and troubleshooting — all in one place.
Allo is an off-grid messaging system that works without internet or mobile networks. This support site covers everything you need to install the app, pair your device, use the dashboard, and resolve common issues.
Getting Started
New to Allo? Start here — install the app, pair your device, and send your first message.
The Allo App
Learn how to send messages, manage contacts, and configure notifications in the mobile app.
Devices
Understand your Allo hardware — client devices, repeaters, placement, and power.
Troubleshooting
Resolve Bluetooth issues, message delivery problems, and login errors quickly.
How Allo Works
Allo combines a mobile app with dedicated radio hardware to deliver messages even when standard networks are down. Your phone communicates with an Allo device over Bluetooth, and the device relays messages over a local radio mesh — no internet required.
Install the Allo app
Download Allo on your Android or iOS device and accept the invitation from your organisation.
Connect your Allo device
Enable Bluetooth and pair the app with your Allo hardware to join the mesh network.
Send a message
Choose a contact or group and send your first off-grid message.
Explore the dashboard
Administrators can manage users, devices, and groups from the web dashboard.