Skip to main content

My device will not connect or keeps disconnecting

Check that Bluetooth is enabled, your device is charged and your phone is nearby. Also check that Allo is allowed to use Bluetooth in your phone settings.

The existing documentation lists power saving as a possible cause of connection problems. Exact platform settings still need confirmation.

See Connect your device. Do not use an unconfirmed restart procedure; see Use your device.

:::note TODO FIX-01 Confirm Bluetooth permissions and power-saving settings per platform, recovery steps and the effects of re-pairing or restarting on stored data. :::