I am not receiving notifications

Check that Allo notifications are allowed in your phone settings. Also check sound, Do Not Disturb or Focus, and whether your device is connected.

Ask a colleague to send a test message. Distinguish between a message that does not arrive and one that appears without an alert.

See Set up notifications or My message does not arrive.

:::note TODO FIX-03 Confirm recovery steps for missing notifications on each platform, including background restrictions and behaviour after reopening. :::