I have poor range

Keep your phone close to your device to rule out Bluetooth distance issues. For radio range, check whether metal, walls or items in your bag are obstructing the device.

If safe, try a more open location and exchange a test message with a colleague. If the problem persists, tell your organisation where and when it occurs.

Read Understand range.

:::note TODO FIX-04 Confirm which range information an end user can collect and the appropriate support route for persistent problems. :::